Privacy Policy

At Sundara Sensation Massage ("we," "our," or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services. By using our services, you agree to the terms outlined below.

1. Information We Collect

We collect two types of information to enhance our services:

a. Personal Information

• Contact Information: Name, email, phone number, and address.
• Booking Information: Details about your massage appointments, including date and time.
• Payment Information: Billing details (processed securely by third-party payment providers).

b. Non-Personal Information

Includes device information, IP address, browser type, and website activity.

c. Cookies

We use cookies to improve your experience and analyze website traffic. You may disable cookies in your browser settings.

2. How We Use Your Information

We use your information for the following purposes:

• To process and manage your bookings.
• To communicate with you about services, promotions, and updates.
• To improve the functionality and performance of our website.
• To securely process payments via third-party payment processors.
• To comply with legal obligations and requirements.

3. How We Share Your Information

We do not sell or rent your personal data to third parties. However, we may share it under the following conditions:

• Service Providers: Third-party providers who assist with payment processing or service delivery.
• Legal Compliance: When required by law or to protect our rights and the safety of others.

4. Data Security

We take security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use the best means to protect your data, we cannot guarantee absolute security.

5. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies before providing any personal data.

6. Your Rights

You have the following rights concerning your personal information:

• To access the personal data we hold about you.
• To correct any inaccuracies in your personal data.
• To request the deletion of your personal data, subject to legal obligations.
• To opt-out of receiving marketing communications.

7. Children's Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If we discover such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page, and we encourage you to review the policy periodically.

9. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy. In some cases, we may retain your data to comply with legal obligations, resolve disputes, or enforce our agreements.

10. International Data Transfers

Your information may be transferred and maintained on servers located outside your country, where the privacy laws may not be as protective. However, we take appropriate steps to ensure that your data is handled securely and in accordance with this Privacy Policy.

11. Consent for Sensitive Data

By providing sensitive personal information (such as massage preferences or health conditions), you consent to its collection and use to personalize our services.

12. Communication Through Contact Forms

When you contact us via website forms or email, we collect the provided information (such as your name and inquiry details) to respond to your requests. Your communication will remain confidential and will not be shared unless required by law.